Privacy Policy
How Camcuda handles lens configuration RFQ, technical, account, and order-related information.
This page explains what information may be collected during website visits, lens/FOV RFQ communication, document requests, product support, and order workflows.
Plain-language summary
Privacy information for B2B thermal camera lens and module buyers.
Inquiry and project details
Name, email, company, application, target distance, lens/FOV needs, technical requirements, destination market, and requested documents.
RFQ and support response
Information is used to answer inquiries, match modules, prepare packets, and coordinate order communication.
Business privacy requests
Buyers may ask to update, correct, or delete inquiry records where legal or business record rules allow.
Data categories
Information Camcuda may collect.
| RFQ information | Product interest, application, target distance, thermal camera lens/FOV, interface, quantity, schedule, destination market, and document requirements. |
|---|---|
| Contact details | Name, email, company, role, country/region, and business communication records. |
| Order/account details | Checkout, invoicing, shipment, payment status, order support, and after-sale communication where applicable. |
| Website data | Analytics, cookies, device/browser signals, search behavior, and page interaction data used to improve the website. |
Use of information
Why the information is used.
- Respond to inquiries, RFQs, document requests, and support questions.
- Recommend practical thermal module, thermal camera lens/FOV, interface, and document paths.
- Prepare quotations, invoices, shipping information, and order records.
- Review compliance, destination-market, and document packet needs.
- Improve website structure, product pages, support content, and buyer workflows.
Do not submit unnecessary sensitive personal information. Camcuda primarily needs business and technical project details for B2B support.
Choices and contact
How buyers can ask about privacy records.
Use the RFQ/contact workflow to request correction, deletion, marketing opt-out, or clarification about inquiry and order-related records. Some records may be retained when required for order, tax, compliance, or business support purposes.
Privacy FAQ
Lens configuration RFQ privacy questions.
Why does Camcuda ask for target distance and FOV?
Target distance, field of view, and application details help Camcuda review practical lens and module fit. This information is used for RFQ and support communication.
Should sensitive project data be included?
No. Buyers should submit only the business and technical details needed for lens/FOV review, document requests, quotation, and support.
